Intelligent dispatch
Designed to match jobs with suitable drivers using location, vehicle, capacity, rating and availability.
A planned marketplace bringing customers, van operators and businesses together, supported by a shared service journey.
Explore the proposed customer, driver and business experiences. These are planned capabilities, not live services.
The planned customer application will bring collection and delivery requirements into a clear flow, supported by intelligent matching and assistance.
The planned driver application will support job matching, routing, communication and app-based verification.
The planned business interface and administration tools will help bring delivery activity and operational oversight together.
The proposal places artificial intelligence at the core of the marketplace, with explainability, monitoring and human oversight built into the approach.
Designed to match jobs with suitable drivers using location, vehicle, capacity, rating and availability.
Planned pricing uses demand, distance and capacity, with explainable prices and defined guardrails.
Designed to support efficient single-stop and multi-stop journeys, including return loads.
Planned conversational assistance for booking, tracking and issues, with handover to people when needed.
Designed to use app-captured photographs to support item, condition and delivery verification.
Planned checks look for unusual activity in bookings, accounts and payments, with review where required.
Designed to forecast demand by area and time, helping inform capacity planning.
The planned security and quality approach covers the platform, its data and its operating processes.
The design includes encrypted data, least-privilege access, secrets management and audit logging.
Planned checks include security review, penetration testing, user acceptance, performance testing and model evaluation.
Data minimisation, retention schedules and a data protection impact assessment are included in the proposed approach.
These measures describe the proposed design. They are not a claim of certification or completed implementation.
Tell us how you move goods, run deliveries or work with a van.